Terms & Conditions
01
Business Hours
Powermax Signage operates during the following hours:
- Monday to Friday: 08:00 to 17:00
- Emergency and after-hours services are available by prior arrangement and may incur additional charges.
02
Quotations
- All quotations are valid for 30 days from the date of issue unless otherwise stated.
- Prices quoted are based on specifications provided by the client and may be subject to revision should the scope of work change.
03
Payment Terms
- Orders with a total value of less than R10,000 require 100% payment in advance before production commences.
- Orders exceeding R10,000 require a 70% non-refundable deposit upon acceptance of the quotation and 30% balance upon completion.
- Full outstanding payment must be received prior to collection, delivery, or installation.
- Powermax Signage reserves the right to suspend production or withhold delivery and installation until all outstanding amounts have been settled in full.
04
Ownership of Goods
- All products, signage, materials, and goods supplied remain the sole property of Powermax Signage until full payment has been received.
- Ownership transfers to the client only after all amounts due have been paid in full.
05
Artwork Approval
- Production will only commence once the final artwork proof has been approved by the client in writing, via signature, email, or other approved electronic communication.
- Once artwork approval has been received, any subsequent changes requested by the client may result in additional charges and revised delivery timelines.
06
Design Responsibility
- Clients are responsible for carefully checking all artwork proofs before approval.
- Powermax Signage accepts no responsibility for spelling errors, grammatical errors, numbering mistakes, layout issues, or omissions once artwork has been approved by the client.
07
Production Time
- Production lead times commence only after receipt of the required deposit and final artwork approval.
- Estimated completion dates are provided in good faith; however, production schedules may be affected by material availability, supplier delays, weather conditions, or circumstances beyond our control.
08
Design and Artwork Charges
- Where print-ready artwork is not supplied, design services will be charged at a rate of R650 per hour.
- Any artwork, design concepts, or creative material produced by Powermax Signage remain its intellectual property until paid for in full.
09
Delivery and Installation
- Delivery and installation dates are subject to confirmation and site readiness.
- Any delays caused by the client, including lack of site access or incomplete preparations, may result in additional charges.
10
Returns and Cancellations
- All products are custom manufactured to client specifications.
- Deposits are non-refundable once production has commenced.
- Powermax Signage does not accept returns of custom-made products unless a manufacturing defect is identified.
- Any claims regarding defects must be reported within 7 days of installation or collection.
11
Acceptance and Liability
- The individual accepting this quotation confirms that they are duly authorized to act on behalf of the client or company.
- By signing the quotation, issuing a purchase order, making payment, or providing written approval, the client accepts full responsibility for all amounts owing under this agreement.
12
Tax Invoices
- Tax invoices will be issued upon receipt of the required deposit or payment, in accordance with applicable tax regulations.
13
General
- Powermax Signage reserves the right to amend specifications where necessary to ensure quality, compliance, or availability of materials.
- Any additional work requested outside the scope of the accepted quotation will be quoted and charged separately.
Thank you for choosing Powermax Signage. We appreciate the opportunity to be of service and look forward to contributing to the success of your project.
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